Privacy policy

Privacy Policy (Revised on 2024-01-05)

Introduction
This Privacy Policy outlines how WaxGRL, LLC ("we", "us", or "our") collects, uses, and discloses personal information through waxgrl.com (the "Site") and other related Services. By accessing our Services, you consent to the practices described in this policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy
We reserve the right to update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on the Site, with the "Last updated" date marked.

Collection and Use of Personal Information
We collect various types of personal information based on your interaction with our Site and Services. This includes:

- Direct submissions: This includes basic contact details, order and account information, shopping behavior, and customer support interactions.
- Cookies and tracking technologies: We use these to collect Usage Data related to your interaction with our Services, which may include device, browser, network connection, and IP address information.

Third-Party Information
We may receive information about you from third parties, such as payment processors and vendors. This information is treated according to this Privacy Policy.

Usage of Personal Information
We use your information for:

- Service Provision: To fulfill orders, manage accounts, handle shipping, returns, and exchanges, and for other service-related purposes.
- Marketing and Advertising: For promotional purposes and to tailor advertising to your preferences.
- Security and Fraud Prevention: To safeguard against illegal or fraudulent activities.
- Communication: For customer support and improving our Services.

Cookies
Cookies enhance your experience and help us analyze and optimize our Services. You have the option to adjust your browser settings to reject cookies, but this may affect your experience with our Services.

Disclosure of Personal Information
We may share your information with:

- Service providers and vendors (e.g., payment processing, data analytics, customer support).
- Business and marketing partners.
- Affiliates within our corporate group.
- Authorities or parties in legal transactions, as required by law.

User Generated Content
Content you publicly post on our Services is accessible by others. We do not control and are not liable for the use or misuse of such information by others.

Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked from our Services.

Children’s Data
We do not knowingly collect information from children. Parents or guardians can contact us to request deletion of their child's information.

Security and Retention
While we strive to protect your information, no security measures are foolproof. The retention period for your personal information depends on various factors related to our service provision and legal obligations.

Your Rights and Choices
Depending on your location, you may have rights regarding access, deletion, correction, portability, and opting out of certain uses of your personal information. You can exercise these rights through our Site or by contacting us.

Complaints and Contact
For any complaints or inquiries about our privacy practices, please contact us at sales@waxgrl.com or through the provided address and phone number.

International Users
Your information may be transferred and processed outside your country of residence, including in the United States. We rely on recognized data transfer mechanisms for international transfers.

CONTACT INFORMATION:

Additional questions about the Privacy Policy should be sent to us at sales@waxgrl.com.
Our contact information is posted below:
WAXGRL, LLC
sales@waxgrl.com
4030 Wake Forest Road STE 349
Raleigh, NC 26709
704-361-3471